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Find answers to commonly asked questions about our support and services.
We offer a wide range of personal and business errand solutions. We handle shopping, parcel delivery, document errands, hospital runs, Airbnb support, and office supply services. Whether you’re a busy professional, a small business owner, or living outside Nairobi, we make your errands easier and stress-free.
Yes, we do. For clients outside Nairobi, we offer reliable delivery using trusted courier services such as G4S, Fargo Courier, and North Rift. If you’ve shopped with us from Gikomba or asked us to purchase items on your behalf, we’ll pack and send your items to your preferred destination across Kenya.
Booking is simple. You can call or WhatsApp us. You may also place a request via our website contact form. Once we receive your details, we confirm, schedule, and execute the errand promptly. We believe in clear, real-time communication throughout the process.
Absolutely! We understand that trust matters. We provide real-time updates via WhatsApp, including photos, videos, or receipts as needed. You’ll always know what’s happening and can approve purchases or changes instantly. This makes remote coordination seamless and stress-free.
Our pricing is flexible and depends on the type and location of the errand. We strive to keep our services affordable, transparent, and fair. We’ll provide a clear quote before beginning, and there are no surprise charges. You only pay for what you need, when you need it.
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